Effective Date: November 7, 2024
Introduction
At Lunar View Farm (accessible from https://lunarviewfarm.com), one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of personal information that is collected and recorded by Lunar View Farm and how we use it.
If you have any questions or require more information about our Privacy Policy, please feel free to contact us at hello@lunarviewfarm.com.
1. Information We Collect
We collect various types of information in order to provide and improve our services, communicate with you, and personalize your experience. The types of data we collect may include:
- Personal Identifiable Information (PII): When you visit our site, subscribe to our newsletter, purchase items, or engage with certain features, you may be asked to provide personal information such as:
- Name
- Email Address
- Mailing Address
- Phone Number
- Payment Information (for purchases)
- Non-Personal Information: We also collect non-identifiable information that helps us improve our website and services, such as:
- Browser type and version
- Device type and operating system
- IP address
- Referring/exit pages
- Time stamps
2. How We Use Your Information
The information we collect may be used in the following ways:
- To process transactions and manage orders
- To personalize your experience
- To send periodic emails (such as order updates, newsletters, or promotional offers)
- To improve our website and customer service
- To respond to inquiries or customer support requests
- To comply with legal obligations, resolve disputes, and enforce our policies
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (such as web beacons and JavaScript) to enhance your experience on our site. Cookies are small files that are stored on your device and help us remember your preferences, analyze site traffic, and optimize your experience.
You can choose to disable cookies in your browser settings, but this may affect your ability to use certain features of our website.
4. Third-Party Services
We may use third-party services to process payments, send marketing emails, or analyze user behavior. These services may have access to certain personal information as necessary to perform their functions, but they are obligated not to disclose or use it for any other purpose.
Some of the third-party services we may use include:
- Payment Processors (e.g., PayPal, Stripe)
- Email Marketing Providers (e.g., Kit)
- Analytics Services (e.g., Google Analytics)
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.
6. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. If you have made a purchase, we may retain your transaction information for legal and accounting purposes.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal data we hold about you
- The right to correct or update inaccurate or incomplete data
- The right to request the deletion of your personal data (subject to certain conditions)
- The right to opt out of marketing communications
To exercise any of these rights, please contact us at hello@lunarviewfarm.com.
8. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we discover that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: hello@lunarviewfarm.com
